Working together to improve our communities

Tackling anti-social behaviour

The legal description of anti-social behaviour is behaviour that causes or is likely to cause alarm, harassment or distress to one or more persons not of the same household. The term covers a wide range of situations including:

  • Litter bins and SquirrelsDropping litter
  • Nuisance neighbours
  • Dog fouling
  • Rowdy behaviour
  • Intimidating groups taking over public spaces
  • Vandalism
  • Graffiti and fly-tipping
  • Speeding
  • People dealing and buying drugs on the street

One of the key ways in which the Partnership addresses ASB issues is through the workings of its Community Incident Action Group (CIAG) and Joint Action Group (JAG).

To tackle ASB, partners will:

  • Work with residents and other agencies to reduce ASB.
  • Respond to residents they are working with, within seven working days of the complaint being received.
  • Protect the identity of any persons who wish to remain anonymous.
  • Keep victims and witnesses informed of any developments, and offer practical support.
  • Inform residents of actions taken in the community to reduce ASB, when legally able to do so. This could include leafleting areas, newsletters, or personal contact.
  • Work with local schools on request, or as a result of incidents, to promote respect and acceptable behaviour.

How residents can help

It is important that residents and businesses work with local agencies to highlight areas for action and help bring offenders to justice.

It has never been easier to report problem behaviour in Surrey Heath. Residents can get in touch with the right team 24/7 via Surrey Heath Borough Council's Report It Online Opens in a new window facility. Alternatively call the council contact on 01276 707360.

If you would like to report any problems in the borough's parks and green spaces, such as graffiti and vandalism, contact Surrey Heath Borough Council Arts and Leisure Services on 01276 707338 or email leisure.services@surreyheath.gov.uk

To report crime anonymously call Surrey Crimestoppers on 0800 555 111.

A full list of local police officers can be found on the Surrey Police website Opens in a new window and residents should always call 999 in an emergency.

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